Do you charge for dropping passengers off?
You may be entitled to compensation from the airline if your checked-in luggage is delayed, lost or damaged.
You should report the problem to the port and complete a missing bag report and a customs form if traveling internationally. Most port or their handling agent will have representatives in the baggage reclaim hall. Please provide them with as much detail as possible such as; size, shape, colour, brand, details of any luggage tag.
You will also need to provide contact details and a forwarding address. If you are visiting multiple destinations, give all the addresses as it may take several days for your bag to be located and processed.
If you are unable to register your details at the port, you have seven days to register the problem with your port.
PORT CONTACT
How do I change my car park booking?
You may be entitled to compensation from the airline if your checked-in luggage is delayed, lost or damaged.
You should report the problem to the port and complete a missing bag report and a customs form if traveling internationally. Most port or their handling agent will have representatives in the baggage reclaim hall. Please provide them with as much detail as possible such as; size, shape, colour, brand, details of any luggage tag.
You will also need to provide contact details and a forwarding address. If you are visiting multiple destinations, give all the addresses as it may take several days for your bag to be located and processed.
If you are unable to register your details at the port, you have seven days to register the problem with your port.
PORT CONTACT
Can I travel with my pet?
You may be entitled to compensation from the airline if your checked-in luggage is delayed, lost or damaged.
You should report the problem to the port and complete a missing bag report and a customs form if traveling internationally. Most port or their handling agent will have representatives in the baggage reclaim hall. Please provide them with as much detail as possible such as; size, shape, colour, brand, details of any luggage tag.
You will also need to provide contact details and a forwarding address. If you are visiting multiple destinations, give all the addresses as it may take several days for your bag to be located and processed.
If you are unable to register your details at the port, you have seven days to register the problem with your port.
PORT CONTACT
What if my trip is delayed or cancelled?
You may be entitled to compensation from the airline if your checked-in luggage is delayed, lost or damaged.
You should report the problem to the port and complete a missing bag report and a customs form if traveling internationally. Most port or their handling agent will have representatives in the baggage reclaim hall. Please provide them with as much detail as possible such as; size, shape, colour, brand, details of any luggage tag.
You will also need to provide contact details and a forwarding address. If you are visiting multiple destinations, give all the addresses as it may take several days for your bag to be located and processed.
If you are unable to register your details at the port, you have seven days to register the problem with your port.
PORT CONTACT
What happens if our bags are missing?
You may be entitled to compensation from the airline if your checked-in luggage is delayed, lost or damaged.
You should report the problem to the port and complete a missing bag report and a customs form if traveling internationally. Most port or their handling agent will have representatives in the baggage reclaim hall. Please provide them with as much detail as possible such as; size, shape, colour, brand, details of any luggage tag.
You will also need to provide contact details and a forwarding address. If you are visiting multiple destinations, give all the addresses as it may take several days for your bag to be located and processed.
If you are unable to register your details at the port, you have seven days to register the problem with your port.
PORT CONTACT